Return & Refund Policy – Suhoo Toys

What is Suhoo Toys Return Policy?

Our “100% Customer Satisfaction Program” allows for easy returns and refunds for:

  • 1. Products that you received in the “Damaged/Defective/Broken” condition.
  • 2. Products not as per description/photo on the website or even you don’t like the product Quality
  • 3. For return Query contact on jayshri@suhootoys.com
    or call or whatsApp on +919325287947
  • 4. please including your order number and reason for return
  • 5. We will accept return with in 4 days after delivered product. and once we will get the product return back then we will initiate refund with in 4 working days

How to Return an order?

1. ” Suhoo Toys has to Handle Return courier process by Suhoo Toys it Self  through COURIER COMPANY”

2. If Customer Want Return.

( Send Return Parcel to us on our Address by Customer him/her self )  & Return Courier Charges will be payable by the Suhoo Toys ( Shipping Courier Charge  Will be Refund On Refund Product Amount. )

Important Note :

The customer should Return a courier within 4 days of delivery, otherwise, we will not accept the return Request.

Refund Policy :

When We receive Courier, In 3/4 Days We Are Transfer Money To the Customer`s Bank Accounts Thru NEFT.

(Write your Bank Account Num. & IFSC code on Paper & Keep that paper Inside the Return Parcel Package With ORDER SLIP.)

Note :  Once you Receive parcel then after please take a video of parcel while open it.

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